Returns & Exchanges

At Ernest Doe Online Country Store, we want you to be completely satisfied with your country attire and footwear. If your purchase isn't quite right, you can return any unworn items in their original packaging within 28 days of receipt for a full refund or exchange.

1

Complete the Returns Form

Locate the returns form included in your original delivery and fill out the details regarding which items you are returning and whether you require a refund or a different size.

2

Pack Your Items

Securely package the items in their original branded boxes and tags, ensuring the products are protected for transit to prevent damage to the high-quality fabrics or leather.

3

Ship to Our Warehouse

Affix the return shipping label to your package and drop it off at your nearest authorized courier point; we recommend using a tracked service for peace of mind.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or dispatch your exchange item within 5-7 working days, notifying you via email once complete.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing